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Can Everyone See the Edit Button? - A lesson in User Experience

01 Jul 2014

Firstly, an apology - It’s been a little while since I last posted here, I’ve got a nice long list of forthcoming blog posts, but had no time to write them.

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Username or Email Address for Web App Log In?

28 Jan 2014

Today I went to log into my Survey Monkey Account, and I was presented with something I hate to see on log in forms:

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Should you require a Credit Card for a Free Trial?

11 Dec 2013

It’s a question as old as the SaaS business model itself - Should you require customers to enter their credit card details in order to sign up for a free trial?

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Making BugMuncher faster without making BugMuncher faster

10 Dec 2013

I love a good paradox, and I think the title of this blog post definitely qualifies. I’ve just pushed a change live that reduces wait time when using BugMuncher by up to a minute, without actually making anything on the back end quicker.

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BugMuncher Custom Data

04 Dec 2013

BugMuncher customers on the Corporate Plan can now send custom data with feedback reports. This means you can send absolutely any data you like with your feedback reports, and this data will be stored along with your feedback and screenshot.

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A Long Awaited Update

02 Nov 2013

In my last blog entry I apologised for the four month delay between blog posts. This time I’ve let the blog go untouched for over a year! I think I owe you all a cake, or at least a hug.

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A Steaming Pile of Updates

27 Apr 2012

Wow. I’ve just finished pushing a whole load of BugMuncher updates live, and over all the update process went pretty well (famous last words?).

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Welcome to the BugMuncher blog

24 Apr 2012

Welcome to the new BugMuncher blog. This blog will be used to inform about updates and changes to BugMuncher, as well as articles about effective use of BugMuncher, running an online business, and anything else that BugMuncher customers may find interesting.

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