Simple and flexible feedback tool that sits on your website

Open lines of communication with your customers so you can solve problems and boost engagement.

Illustation of Saber Feedback
Feedback forms Visual feedback Triggering feedback Collecting feedback Integrations

Feedback forms

Get the feedback you need with customisable forms

Ready made fields or create your own

Choose one of our ready made fields – Net Promoter Score, Feedback Catgory or Rating – or create your own. You can select from 14 field types.

Form logic

Make sure users are shown relevant questions based on their answers to previous questions. Keep forms simple and avoid frustrated users.

Preview in real time

Try out your ideas with preview. This updates in real time so you can see – and then improve – your user experience.

Visual feedback

Screenshot bug reports and feedback

Easy screenshot option

Users can take screenshots when they need to, so they don't have to waste time describing the problem.

Content capture

Instead of awkward drag and drop, users simply select the content chunk they want to screenshot.

Get the whole picture

As well as visual feedback, you'll automatically be sent details about the user's operating system, setup and any Javascript errors. So fixing bugs is easy.

Illustation of how Saber Feedback works

Triggering feedback

Style a button or select your own trigger

Style your feedback button

You can change the button colour, text colour, label text, position and style.

Built-in translations

You can currently have your feedback button in 13 different languages with our built-in translations.

Select your own trigger

You can hide Saber’s feedback button and use a button or element that you've created instead.

Illustation of website feedback button

Collecting feedback

Through your dashboard, email or integrations

Simple dashboard

Quickly see feedback in your Saber dashboard. Search for specific feedback by a wide variety of criteria. Export feedback as a CSV.

Feedback in your inbox

Have feedback emailed direct to you, including all feedback details. Screenshots will be included as attachments.

Integrations

Saber has 13 native integrations, including Jira, Trello and Slack. We also support Zapier and Webhooks.

See all integrations

Saber Feedback dashboard

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Louise Muszynski - CarsGuide

“Saber Feedback is a core function of our site. It allows our users to provide direct, meaningful feedback and is of immense value to our product development.”

Ed Banham-Hall
Director
Clinical Skills Pro