2011: Our inspiration and beginning
In 2011, Google released their social media platform Google+. Google+ had a feedback button with screenshot capability. At the time this was novel, and given the browser technology of the time, rather amazing.
That inspired our founder. He knew how to create the same clever feedback button, so he went ahead and did it. He then made it available for anyone to add to their own website.
Google+ didn’t survive, but the feedback button with screenshot concept did.
2011 to 2017: The BugMuncher years
When first released in 2011, Saber Feedback was called BugMuncher. That’s because it helped you or your QA team “munch” bugs. Back then we saw it primarily as a way for you or your QA team to get bug reports on your website.
2018: BugMuncher becomes Saber Feedback
We became increasingly aware that the name BugMuncher sounded somewhat silly.
Meanwhile, BugMuncher evolved into a fully featured feedback tool. While bug reporting is still a core part of its functionality, BugMuncher has become so much more. The name “BugMuncher” didn’t really fit anymore.
So we changed the name to Saber Feedback. You can read more about the motivation to change the name here.
2020: Acquisition by Barbary Software
After nine years of running Saber Feedback, the founder was ready to move on to other things. That’s where we, the current owners, come in.
Saber Feedback is now owned by Barbary Software.
Saber Feedback perfectly complements our existing feedback product, Feature Upvote. So we were thrilled at the chance to add Saber Feedback to our product range.
Barbary Software: profitable and self-funded - and calm
Barbary Software is a profitable, self-funded company that believes in stable and sustainable growth.
We’ve been around since 2008, and intend to stay around for a long time.
You can sign up for Saber Feedback safe in the knowledge that we’ll keep improving our product and supporting you.
We’re based in Barcelona, Spain. However we are a fully remote team.
We intentionally run a low-stress, calm workplace. We value getting things done, but not to the exclusion of everything else in life. Family, health, and overall well-being are priorities that we don’t sacrifice.
We’ve found that putting our priorities in this order has made our company better.
Who uses Saber Feedback?
Saber Feedback is used by government departments, enterprise-level companies, universities and self-funded startups.
Saber Feedback is an easy and affordable way to get feedback from your users, whether you need visual bug reports, satisfaction ratings or general feedback.
Saber Feedback is owned by Barbary Software.
Barbary Software SL
Carrer Doctor Trueta 60
08005 Barcelona, Spain
Company registration number: ES B65915647
Email us at [email protected] to get in touch. Or use the feedback button to the right of the page.