In recent months we’ve been working on making our feedback widget much better. These improvements are now available for all our customers.

(Our feedback widget is what puts the feedback button on your website.)

Saber Feedback's version 2 feedback form

What’s improved

How to benefit from these improvements

If you started using Saber Feedback after 22 February 2021, you already will be using our new widget.

If you were using Saber Feedback before then, you’ll need to update our embedded JavaScript snippet to use the new version of our widget. The new JavaScript snippet can be found in our docs, and in your Saber Feedback dashboard.

Need help updating? Contact us at [email protected] and we’ll help you through the process of updating.

If you use our WordPress plugin, update your WordPress installation to use version 2.0 of the Saber Feedback Button WordPress plugin.