BugHerd and Saber Feedback both let people report problems on a website, with a screenshot and browser details, and send those reports to the tools your team already uses. They’re built for different jobs, though.
The short answer: BugHerd is built for agencies and web teams collecting client feedback while they build or review a site, with comments pinned to the page and a task board to manage them. Saber Feedback is built for collecting feedback from customers and visitors on a live website or web app, with no per-user pricing and Jira, Asana and Linear from $99 a month.
- Saber Feedback vs BugHerd at a glance
- Pricing and team members
- Integrations
- Feedback from clients vs feedback from customers
- When BugHerd is the better choice
- When Saber Feedback is the better choice
Saber Feedback vs BugHerd at a glance
| BugHerd | Saber Feedback | |
|---|---|---|
| Built for | Agencies and web teams collecting client feedback during a build | Feedback from customers and visitors on live sites and web apps |
| Starting price | $42/month billed yearly ($50 monthly), 5 team members | $49/month |
| Team members | 5 on Standard, 10 on Studio, 25 on Premium, extra members charged per month | No per-user limit |
| Page views | Not limited | Unlimited on every plan |
| Price with Jira, Asana or Linear | $125/month billed yearly ($150 monthly), Premium plan | $99/month, Startup plan |
| Trello, Slack and GitHub | Every plan | From $99/month |
| Screenshots | Yes, with comments pinned to the page | From $99/month |
| Video feedback | Yes | No |
| Design, PDF and image feedback | Yes | No |
| Custom forms | Comment and task fields | 14 field types, ratings and follow-up questions |
| Free trial | 7 days, no credit card | 30 days, no credit card |
BugHerd prices are from bugherd.com/pricing, checked on 8 November 2026. Prices change, so check both sites before you decide.
Pricing and team members
BugHerd charges by team size. The Standard plan includes 5 team members, Studio 10 and Premium 25, and each extra member costs about $8 a month. Clients and guests who only leave feedback are free and unlimited.
Saber Feedback has no per-user limit on any plan. Your whole support, product and development team can see and act on feedback without the bill growing as the team does. Every plan also has unlimited page views and unlimited feedback.
Integrations
Both tools send feedback to project management and bug tracking tools. The difference is the plan you need:
- Jira, Asana and Linear: on BugHerd, these start on the Premium plan at $125 a month billed yearly. On Saber Feedback, they’re included from the $99 Startup plan. See how Saber Feedback works with Jira and Asana.
- Trello, Slack and GitHub: BugHerd includes these on every plan. Saber Feedback includes them from the $99 Startup plan, along with GitLab, Bitbucket, Basecamp, Redmine, Zapier and webhooks.
BugHerd has some integrations Saber Feedback doesn’t, such as ClickUp, Monday.com, Microsoft Teams and time-tracking tools like Harvest.
Feedback from clients vs feedback from customers
BugHerd works like sticky notes on a web page. A reviewer clicks an element, leaves a comment pinned to it, and the comment lands on a task board where your team moves it from to-do to done. It also handles feedback on Figma designs, PDFs and images. That’s ideal when a client is signing off a site you’ve built.
Saber Feedback is a feedback button that every visitor to a live site can use without any instructions. You build the form you want, with 14 field types including text, dropdowns, checkboxes, and star and emoji ratings, plus follow-up questions based on earlier answers. Each report includes the page URL, browser, operating system, screen size, and the JavaScript errors that happened before it was sent. You can also attach your own data, such as a user ID or account name, so you know exactly who sent it. The form works in 15 languages.
When BugHerd is the better choice
- You’re an agency collecting client sign-off on a site you’re building
- You want comments pinned to page elements and managed on a task board
- You also review Figma designs, PDFs and images
- You need video feedback
When Saber Feedback is the better choice
- You want feedback from customers and visitors on a live website or web app
- You want your whole team to see feedback without paying per user
- You want Jira, Asana or Linear without paying $125 a month or more
- You want custom forms with ratings and follow-up questions
- You’d like 30 days to try it properly
Our comparison of the best website feedback tools covers BugHerd alongside Marker.io, Userback and Usersnap, and our guide on how to add a feedback button to your website shows how Saber Feedback is set up.
Try Saber Feedback free for 30 days
Add a feedback button to your site in a few minutes, with no per-user pricing and no credit card required.