Website feedback widgets make it easy for your users to give feedback. They provide a feedback button or similar that sits on your website and triggers a customised feedback form.
Most website feedback widgets say they are easy to install. But what does this actually mean?
We’ll use installation instructions for our feedback widget (Saber Feedback) as a guide – these should be fairly similar to instructions for other feedback widgets.
The feedback widget code usually looks a bit like this
This is usually all it takes to install a feedback widget. You’ll now see a feedback button or similar on your website:
When your users click on this button they’ll see a customised feedback form. This can be as simple as a question asking whether they’d recommend your product to their friends. Or it can be a more complex form with subcategories, like this one:
Some feedback widgets have a plugin for WordPress websites. The install process for these is simple. Here are the instructions for our feedback widget:
If you opt to manually install from the WordPress Plugins Directory, you will need to upload the files to the wp-content/plugins/ directory on your web server.
This should only take a few minutes. Here are the instructions for our feedback widget:
Although install instructions vary between systems, the process should be straightforward.
For example, these are our install instructions for Moodle:
Although this isn’t an option we choose to support, other feedback widgets offer installation via browser extensions.
For example, Marker.io is a visual bug tracker. They currently only offer installation via browser extensions. These are their instructions for adding Marker.io to Chrome
Saber Feedback is designed to be easy for you to install, customise and connect to your other tools.
It’s a good ‘all-round’ feedback widget with enough flexibility to be really useful, but without all the extra complexity that make new tools a hindrance rather than a help.
Why not try us out? We have a 10-day free trial.